At Match Group, our goal is to make our apps the safest and most effective way‬‭ to meet new people.‬

Appeals‬‬

We continuously build and refine tools that help our users connect with confidence – both online‬ and in real life. Sometimes that means taking action on accounts when we identify behavior that‬ goes against our Community Guidelines or Terms of Use.

If you believe your account has been banned in error, you can learn more about appealing a ban‬ and our appeals process on each brand’s Help Center. To ensure the fastest resolution we ask‬ that before you escalate to this channel you go through our brands’ dedicated customer care‬ channels.‬

If you have engaged with our dedicated customer care channels and still believe you have been‬ banned in error you can appeal directly through the form linked below.‬

Before completing the form, please kindly note the following:

We ensure that a dedicated member of our team will review your request.‬‭ Though you‬ may receive an automated response to your form submission, subsequent replies and‬ final outcomes are determined by expert care team members.‬

Match Group is a‬‭ portfolio company‬ responsible for safety across all of our apps and our review processes reflect that comprehensive approach. As a result,‬‭ the final‬ communication about your account ban may not come directly from the brand you’ve‬ inquired about‬‭ , but please know that we’ve thoroughly‬‭ evaluated all accounts across all‬ apps in the Match Group portfolio prior to sending a response.‬

Repeat use or abuse‬‭ of this form, or direct outreach‬‭ through non-care channels to‬ members of the Match Group team, will‬‭ not change the‬‭ outcome‬‭ of your appeal and may‬ delay response times or otherwise negatively impact your customer experience‬‭.‬‬

In some instances, and to protect the‬‭ privacy of all‬‭ users‬‭ , we may be unable to provide‬ specific details‬‭ regarding the violation(s) or ban(s)‬‭ in question.‬‬

If your submission is‬‭ not related to an appeal‬‭ , please‬‭ visit the relevant help center and‬ submit a ticket there; using this form will‬‭ not guarantee‬‭ a response‬‭.‬

Please Click‭ Here‬‭ to access the Match Group Social‬‭ Support Appeals Form and we will respond‬ as soon as possible!‬